Privacy Policy
Effective date: March 1, 2026
1. What We Collect
We collect information you provide when creating an account or making a reservation: your name, email, phone number, and restaurant details. We also collect usage data automatically — IP addresses, browser type, pages visited, and how you interact with the platform — to improve our service.
2. How We Use It
We use your information to run NorthSeat: processing reservations, sending booking communications, delivering service updates, and personalizing your experience. For restaurant partners, we use data to power analytics, guest management, and operational features in your dashboard.
3. Who We Share It With
We share your information only when necessary: with restaurant partners to fulfill reservations, with service providers that support our operations (hosting, email, analytics), and when required by law. We never sell your personal data to third parties for marketing.
4. Cookies and Tracking
We use essential cookies to keep you logged in and save your preferences. We use analytics cookies to understand how the platform is used. You can manage cookie settings in your browser. The platform works with essential cookies only.
5. How We Protect Your Data
We use encryption in transit (TLS) and at rest, secure authentication tokens, and regular security audits. Access to personal data is limited to authorized team members who need it to provide our services.
6. Your Rights
You can access, correct, or delete your personal data at any time. Export your reservation history and guest profiles from your account settings. To request data deletion, contact privacy@northseat.com. We respond within 30 days.
7. Questions
If you have questions about this policy or how we handle your data, reach out at privacy@northseat.com.