Reservations, tables, staff, menu, and guests. One platform that handles the floor so you can focus on hospitality.
You didn't open a restaurant to spend your nights juggling spreadsheets. But here you are — checking the reservation notebook, texting the schedule to a group chat no one reads, and answering the phone while a walk-in waits. NorthSeat replaces the duct tape. One screen for your floor, your bookings, your team, and your guests.
Numbers from restaurants like yours
No more phone tag for bookings.
Guests book online. Confirmations and reminders go out automatically. Cancellations fill from the waitlist. You stop chasing people and start seating them.
Seat the right party at the right table.
Party of 6, window seat, anniversary. NorthSeat suggests the best table before your host looks up. One tap and they're seated.
Your menu, published in minutes.
Add your items. AI writes descriptions that sound like your restaurant, not a template. Pricing benchmarked to your area. Live on your booking page today.
End the scheduling group chat.
Post the weekly schedule. Assign roles. Control who sees what. Your team knows their shifts before the weekend. No more texts at midnight.
See tonight's numbers before service.
Which slots are filling. Where your revenue peaks. How many covers to expect. The data you need to prep right and staff smart — not a report you'll read next Tuesday.
Remember every regular without a notebook.
Allergies, favorite table, the wine they always order. NorthSeat builds guest profiles from every visit so your team greets them like they know them — because they do.
Your actual floor, on every screen.
Drag your tables, set capacities, mark your patio and private dining. The layout mirrors your restaurant and updates live across every device.
Know what guests say before it spreads.
Collect reviews after every visit. Spot trends early. Respond from one place. Fix problems before they show up on Google.
Guests show up. You do nothing.
Booking confirmations, reminders, waitlist updates. SMS, WhatsApp, or email. The right message goes out at the right time without your staff touching a thing.
52 covers confirmed. Three walk-ins seated. Zero surprises.
Every booking confirmed, every table assigned, every dietary note flagged. Your host opens the app and the night is already organized.
Saturday rush detected for 7:30 to 9:15 PM. Three tables held automatically.
Sarah Chen arrived with a party of 4. Table 4 assigned based on preference.
Marco Rossi, 23rd visit, booth preference on file. Booth held before arrival.
James Miller is 17 minutes past reservation. Host flagged for follow-up.
Cancellation received for Table 6 at 8:30. Waitlist guest promoted to fill the slot.
Waitlist party of 2 seated at Table 9. No host action needed.
No-show flagged for a guest with a second occurrence. Policy applied automatically.
AI that works during the dinner rush.
Not a chatbot. Not a weekly report.
Intelligence built into every screen. Predicting demand, writing your menu, briefing your team, and catching problems before they cost you a table.
Demand Forecasting
Know your cover count and peak windows before you write the prep list.
Floor Intelligence
See which tables turn fast and where bottlenecks slow your service.
Guest Briefings
Automatic summaries of preferences, visit history, and no-show risk for each guest.
Menu Intelligence
AI-written descriptions, local pricing data, and performance tracking per item.
Shift Copilot
Real-time suggestions for your host and managers as the night unfolds.
Built for how restaurants actually work
Reservations
Stop answering the phone to take bookings. Guests reserve online, get reminders, and show up. Cancellations backfill from the waitlist.
- Capacity adjusts to your actual booking patterns
- Automatic confirmations and day-of reminders
- Waitlist fills cancelled slots without a phone call
Table Management
Your host sees party size, preferences, and turn time on one screen. The right table is suggested instantly.
- Table suggestions based on party size and guest preferences
- Live floor plan synced across all devices
- Walk-ins queued and seated without disrupting reservations
Menu Builder
Build your full menu, let AI write the descriptions, and publish a page that looks like your brand. Done in one sitting.
- AI generates item descriptions you can edit and approve
- Pricing benchmarked against restaurants in your area
- Branded menu page published to your booking site
Staff Management
The schedule is posted. Roles are assigned. Permissions are set. Your team checks one place instead of a group chat.
- Visual weekly schedule your team can check anytime
- Role-based access so hosts, servers, and managers see what they need
- Staff directory with contact info and shift history
Analytics
Tonight's cover count, peak windows, and revenue per seat. The numbers that help you prep right and staff smart.
- Cover forecasts and peak-hour demand predictions
- No-show rates, cancellation trends, and fill rates
- Staffing guidance based on expected volume
Guest Profiles
Every visit, every preference, every note. Your team walks into service knowing your regulars by name.
- Profiles built automatically from each reservation
- Dietary notes, allergies, and seating preferences always visible
- Visit history and spending patterns for your best guests
Floor Plan Editor
Drag your tables into position. Mark your zones. Set capacities. Your digital floor matches your real one in minutes.
- Drag-and-drop editor with live preview
- Define zones like patio, bar, and private dining
- Add background images for spatial context
Reviews & Reputation
Every review lands in one dashboard. You see what guests love and what needs fixing before the next review posts.
- Automatic review requests sent after each visit
- Sentiment tracking shows trends across all feedback
- Respond to reviews across platforms from one inbox
Smart Notifications
The reminders that actually get guests through the door. Confirmations, updates, and waitlist alerts run on their own.
- SMS, WhatsApp, and email with templates you control
- Booking confirmations and day-of reminders sent automatically
- Waitlist alerts so guests know the moment a table opens
Guests see your restaurant. Not our software.
Your logo, your colors, your subdomain. Every booking page, every confirmation, every touchpoint feels like you.
Fully Branded Booking
Your guests book on a page that looks and feels like your restaurant. Your colors, your logo, your domain.
Discovery That Drives Reservations
New guests find you through NorthSeat. Cuisine filters, ratings, and curated picks send diners straight to your booking page.
Seamless on Every Screen
Your team runs the floor from a tablet. Your guests book from their phone. Every screen is built for the device it's on.
Confirmations That Match Your Brand
Booking confirmations, reminders, and waitlist updates go out under your name. Guests never see a generic template.
We cut no-shows by a third in two weeks. The automatic reminders just work. I stopped spending mornings calling guests to confirm.
Your floor, organized tonight.
Free to start. No credit card. No contracts. Set up your restaurant before your next service.